When It Rains


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It Does Not Always Have To Pour

Our caregivers are often beset with challenges, many out of their control, some acts of God. What do caregivers do when challenges are out of their control and it seems there is no way out? They call on Quality of Life to find their rainbows.

This caregiver’s family of six included the veteran, his spouse caregiver, and four minor children.  The veteran served in the Army and deployed to Iraq in 2006-2007.  As a result of this difficult deployment, the veteran was diagnosed with mental and physical health issues. These health issues were compounded as the veteran lost feeling in both of his legs and needed the assistance of a walker and wheelchair. He was receiving a moderate level of caregiver support from his spouse.

Things were financially draining for this family. The veteran was receiving slightly less than full VA disability and was waiting for a hopefully higher re-evaluation.   He was awaiting an appeal of his Social Security Disability denial.   The caregiver could not work outside of the home because of the level of support she provided for the veteran.  None of these financial concerns stopped the leak in the roof created by snowy northeastern winters. The leak resulted in the family’s 2-year-old son being unable to stay in his room, using a tarp to contain leaking water, and being unable to turn on the lights for fear of an electrical fire. Several roofing companies indicated that the roof leak could not be repaired. The entire roof needed to be replaced. The repair estimates came in between  $15,000.00 and  $26,000.00.

As the adage goes, when it rains it pours; and it was definitely pouring on this family.  The homeowner’s insurance indicated that the roof would not be covered.  While they sought additional disability assistance, the family lived on a tight budget with little money for extra expenses or emergencies. Adding insult to injury, there were few nonprofit assistance options available to the veteran.  With every snow or rainstorm, the family was drowning in the rain.

When all seemed lost, the family found the Quality of Life Foundation.  The Family Support Coordinator (FSC) reviewed the roofing estimates and the homeowner’s insurance denial.  She investigated other nonprofit options.  When other options were exhausted, the FSC called the local contractor who had provided an initial quote. The FSC told the contractor the story of how the family came to be in their situation. The contractor decided he would accept much less than the original estimate and set about repairing the roof for this family.

In the beginning, it may have been raining and pouring for this family; but when the storm ended, there was a rainbow in the form of a new roof.

The Quality of Life Foundation recognizes that the work we do is valuable and important, and our service model is what differentiates us from other organizations serving veterans and their caregivers.  This family received the support they desperately needed because of a persistent FSC who believed the family could be saved from the storm.

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